What should a nurse do if they are approached by a media representative?

In situations where a nurse is approached by a media representative, it is essential to prioritize the organization’s policies and the standards of the profession regarding confidentiality and public communication. Politely declining to comment without prior authorization from their employer is the appropriate response, as it protects both the nurse and the organization from potentially misrepresentative or harmful disclosures.

Nurses are bound by professional standards to maintain patient confidentiality and adhere to their employer’s guidelines regarding media interaction. By seeking authorization before engaging with the media, the nurse ensures that they do not inadvertently share sensitive information or share a perspective that does not align with the organization’s stance on certain issues. This response also emphasizes the importance of responsible communication, maintaining professional integrity, and safeguarding the trust of patients and the public.

While the other options might seem informative or proactive, they could lead to complications such as breaches of confidentiality or misinterpretations, which could jeopardize both the nurse's career and the organization's image. Referring to the public relations department aligns with the protocol of handling media inquiries appropriately within the established framework of the organization.